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Sony Claims Games Like DriveClub Can’t Be Effectively Tested
In an attempt to explain the ongoing problems the Sony-exclusive DriveClub has endured, Sony Computer Entertainment America president Shawn Layden released a statement concerning the beta testing of the game.
In an interview with IGN, Layden discussed why these problems exist now, and the impossibility of fixing them all before launch.
“In the development cycle, we try to do all things. In the development cycle, we try to test against every possibility. We have a QA team, we have a QA plan. You do a beta test, you scope against that,” Layden said. “But now, in a connected world, you can’t effectively test in your house or in your beta group what it means to have 50,000, 100,000, 200,000 users hit your service. And the guys are struggling with that. It’s throwing up things they had not anticipated.”
In a sense, he is right. You can beta test, but it cannot 100% emulate the effect of an open market game. But it also seems like he is completely blaming the problem on that, which isn’t really fair either. While you cannot test for everything, the problems DriveClub have exhibited go far beyond what can reasonably be expected from a product. They had to be aware of some of these issues, and chose to release the game anyway (it had been heavily delayed in the first place.)
While DriveClub certainly isn’t the only recent example of games experiencing online problems, it has been one of the more egregious examples, and blaming that on an impossibility of testing isn’t helping. Not that testing a huge online game is easy, but there are other, bigger titles that are getting it right. Proper testing can’t simulate every possible scenario, but it can help mitigate issues such as these. For a company that promised rewards for this very problem, that we are still waiting on, I’m not sure this is the kind of press they need right now.